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1. How much does it cost to read a letter and to send a letter? |
It is free to post a profile on our site and to browse our catalog of ladies. However, there is a fee for correspondence, which is incurred every time you read a message from a lady and every time you send a message. First you purchase E-mail Credits, and they are put into your account. An E-mail Credit is deducted from your account each time when you send an message to a lady and when you open/read an incoming message in your mailbox.
Please note that the cost you pay for the letters covers:
- Verification: A portion of each credit you spend goes toward our verification team. This is a team that works fulltime, carefully screening the ladies and verifying the personal and contact information of the ladies before they are registered on Ukrainelovers.com. This group regularly monitors correspondence and verifies the legitimacy of the letters. It also plays a key role in carrying out our Anti-Scam Programs, which have been put into place to protect your interests.
- Our customer support team: Our customer support team works 7 days a week to ensure that your questions are answered quickly. If you ever encounter problems on our site, we are always ready to help you out, whether that means calling the ladies, contacting the local agencies, refunding your account for mixed-up letters, etc.
- Translation: Your credits also cover the cost of translating your letters and the letters you receive from the ladies. This makes the service available to the ladies at no cost and creates an opportunity for many wonderful women to correspond with you. Many of the ladies speak little English and this is an opportunity that they would miss out on otherwise.
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2. What is a credit? |
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Credit is a kind of standard unit that enables you to read and write letters from the ladies on our website. Each time you read or send a letter one credit is deducted from your account. So to start correspondence with the ladies you need to purchase credits. In order to buy credits, click on the "purchase credits" icon. |
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3. What is the price of credits? Is there a discount for buying more at a time? |
Here is our price list:
- 2 Credits $15.00
- 4 Credits $25.00
- 8 Credits $45.00
- 16 Credits $85.00
- 32 credits $160.00
- 50 Credits $235.00
- 100 Credits $355.00
So, note that you can pay as little as $3.55 per letter if you buy credits in bulk. |
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4. How do I purchase credits? |
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In order to buy some credits you should click on "purchase credits" icon. You can then fill out the order form and the credits will be added to your account immediately upon successful completion. |
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5. Is it safe to use my credit card? |
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Please be assured that we use a secure connection, and the billing information that you enter on our website is not saved. You can see this by looking for a padlock icon on the page where you enter your billing information.
And by Federal law, in the exceedingly rare event your credit card information is stolen, you are liable for no more than $50. Many credit card companies also offer "zero liability", which even further enhances your protection. |
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6. I don.t have a credit card. What are the other ways to pay for your services? |
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If you do not have a credit card, you may pay by online via e-check. This service is available to you at no extra charge, and works exactly like writing a normal check.
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7. Why my private e-mail was erased from the message? |
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According to our company policy, the exchange of emails and telephone numbers is not allowed. This information is automatically erased by the system from the outgoing and incoming messages. |
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8. Can I exchange e-mail addresses with a lady via correspondence on www.ukrainelovers.com? |
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No, it is not allowed by our company policy. "You may not include in your correspondence with other members any URLs or email addresses". After you contact a lady via phone, you may exchange contact information. |
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9. How can I get a lady's e-mail and phone number? |
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The simplest ways to exchange contact information is: You may use our Phone service, and ask for lady's contact information directly from her, or you may exchange postal addresses and send out the contacts via regular mail. (FedEx, UPS and DHL are reliable services and will be much faster than regular post). |
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10. Can I get the lady's Postal Address? |
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